This privacy policy clearly explains how Khela Gaur collects your personal information, how it is used, and how it is kept secure.
A quick overview of the key pillars of Khela Gaur's data protection framework.
Every transaction and data transfer on Khela Gaur is protected by 256-bit SSL encryption. Your information is completely inaccessible to any third party.
Your personal data is never sold to advertisers or third parties. It is used solely for service improvement and legal compliance.
You are always clearly informed about how your data is being used. No hidden agendas — Khela Gaur is committed to full transparency.
You may request deletion of your personal data at any time. Unless required by legal obligation, your request will be fulfilled within 30 days.
The Khela Gaur app does not access unnecessary device data. Only the permissions required to deliver our services are requested.
You decide which cookies to allow. You have the option to disable all non-essential cookies and keep only the necessary ones active.
Khela Gaur is a trusted online betting and gaming platform in Bangladesh. We believe privacy is a fundamental right of every user. This privacy policy explains what information Khela Gaur collects, how it is used, how it is stored, and what rights you have over your data.
By registering or using our platform, you are deemed to have accepted this privacy policy. We recommend reading it carefully before you get started.
This Privacy Policy is part of our Terms & Conditionsapplies in conjunction with. In the event of any conflict, the Terms & Conditions shall prevail.
Khela Gaur collects various types of information from three main sources — what you provide directly, what is collected automatically while you use the platform, and what is received from third parties.
What You Provide Directly:
Automatically Collected Information:
Please Note: We never store your password, full card number, or PIN. Passwords are always stored as encrypted hashes.
Khela Gaur uses your data only for specific, legitimate purposes. We never use your information for anything else without your consent.
| Purpose | What Data Is Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Mobile, Email | Contract Performance |
| Payment Processing | Payment Account Details | Contract Performance |
| Identity Verification (KYC) | National ID, date of birth | Legal Obligations |
| Fraud Prevention | IP, Device, Log Data | Legitimate Interest |
| Promotional Communications | Mobile, Email | Consent |
| Service Improvement | Usage Patterns, Click Data | Legitimate Interest |
| Customer Support | Contact Details, Messages | Contract Performance |
Promotional Messages: If you no longer wish to receive promotional SMS or emails from Khela Gaur, you can opt out at any time by contacting our support team.
Khela Gaur uses industry-standard technology and practices to protect your data. Our security measures are regularly reviewed and updated.
In the Event of a Data Breach: In the event of a data breach, Khela Gaur will notify affected users within 72 hours and take immediate action.
Khela Gaur uses cookies to help improve your browsing experience. Below, we explain the types of cookies we use and how you can manage them.
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
Under Khela Gaur's Privacy Policy, you have important rights regarding your personal data. Contact our support team to exercise any of these rights.
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data unless we are required to retain it by law.
You may request that we stop using your data for specific purposes.
You can request a copy of your data in a downloadable format.
You can object to the use of your data for marketing or profiling.
Request Process: To exercise any of your rights, email us at support@khelagaur.net. We typically respond within 7 business days. Complex requests may take up to 30 days.
Khela Gaur does not retain any data longer than necessary. The table below outlines the retention period for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Information | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Fraud Prevention |
| Log Data | 90 Days | Security Analysis |
| Support Messages | 2 Years | Quality of Service Assurance |
| Marketing Data | Until consent is withdrawn | Based on Your Preferences |
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Khela Gaur's dedicated privacy team is always ready to help.
Support@khelagaur.net
Response time: 7 business days
Via the chat button on the site
24/7 Bangla Support
Policy Updates: This Privacy Policy may be updated from time to time. If significant changes are made, you will be notified via your registered mobile number or email. The latest version will always be available on this page.
Our support team is always here for any questions you have about privacy.
support@khelagaur.net
Your data is fully protected at Khela Gaur. Register now and enjoy betting on cricket, football, and 30+ more sports.